Privacy Policy

At Club Performance, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and community.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details provided when you contact us or register for our services.
• Payment Information: Billing details required for program subscriptions or purchases.
• Usage Data: Information about your interactions with our website and services, such as IP address, browser type, and pages visited.
• Health and Fitness Information: Details related to your fitness goals, preferences, and progress, provided voluntarily during program setup.

2. How We Use Your Information

We use your information to:

• Provide and personalize our services to match your fitness goals.
• Process payments and manage subscriptions.
• Improve our website, programs, and user experience.
• Communicate updates, promotional offers, and other relevant information.
• Respond to your inquiries and provide customer support.

3. Sharing Your Information

Your information will never be sold, traded, or shared with third parties, except as necessary to:

• Process payments through secure payment processors.
• Comply with legal obligations or protect our rights.
• Collaborate with trusted partners who assist in delivering our services (e.g., virtual trainers or meal plan providers).

All third-party partners are required to adhere to strict confidentiality agreements and data protection standards.

4. Data Security

We implement industry-standard measures to protect your personal information, including:

• Secure encryption for data transfers.
• Regular security audits to safeguard against breaches.
• Access control measures to ensure only authorized personnel handle your data.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site performance. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of promotional communications.
• Request details about how your data is processed and stored.

To exercise these rights, please contact us at support@clubperformance.com.au.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on our website.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please reach out to us:
📧 Email: support@clubperformance.com.au